If you attempt to reset your Sitrion ONE password but receive an error message 'invalid token', you may need to start again.
The 'invalid token' error message is typically presented when you attempt to reset your password using the hyperlink in a password reset email that was already used once before. To resolve, please follow these steps:
- Open up your Sitrion ONE app
- Enter username
- Tap the Forgot your password link
- You will receive a new email with a unique one-time link to reset password. Use this link to reset your password